If you are experiencing a medical emergency, always dial 9-1-1. Your call will be routed to the nearest emergency communications center, which will dispatch the appropriate EMS resources based on your situation.

Response times vary based on call volume, location, road conditions, and the severity of the emergency. We prioritize life-threatening emergencies to ensure the fastest possible care.

In many cases, yes. Our providers can evaluate and treat patients on scene, and in certain situations—based on protocols—you may be safely treated without needing transport. However, some conditions require hospital evaluation.

Depending on local agreements and medical call types, fire departments may respond alongside EMS to provide additional personnel and lifesaving equipment, especially for cardiac arrests, major traumas, or difficult access situations.

Texas law requires drivers to pull to the right and stop when an emergency vehicle with lights and sirens is approaching. This helps us reach patients as quickly and safely as possible.